Our Guarantee

100% Money Back Guarantee

We want to make sure that you are absolutely thrilled with the content that we deliver to you. But, we also know that to produce the highest quality content it can sometimes take a few tries. That’s why you can request unlimited revisions until you’re happy with the final result.

Once you let us know what you would like to change, your writer will continue to revise your content until it fits the original scope of your project.

If you’re still not happy with the final product, please let us know within 72 hours. We will provide you with a full refund in the following cases:

  • The order didn’t meet your original request including voice, tone, keywords, and references.
  • Your content contains typos, grammatical errors, or improper punctuation.
  • Your content is not delivered on time.
  • Your content is not original.

* It’s also important to note that if you do request a refund, you do not retain the copyright on the content.


For a variety of reasons, we keep our writers anonymous. However, if you need your writer’s name and contact information, we will gladly share them upon an agreement of a non-solicitation.

In addition, we respect the information you provide to us so that we can produce the highest quality content for your business. Of course, we will never disclose your data, and all of your communication with us is 100% confidential. We are always happy to sign a nondisclosure agreement if you have any reservations.

Refund Policy

Order Cancellation

You can cancel or change the scope of your order as long as our writers have not started working on it. Just send an email to support@brilliantcontent.net, and we will be happy to cancel or change your order as long as we have not yet assigned a writer.

100% Money Back Guarantee

If you are not happy with your content after the revision process, you can contact us by email at support@brilliantcontent.net. We will gladly refund your order if any of the above criteria are not met.

"We've ordered literally hundreds of product descriptions from BrilliantContent. We wouldn't use any other writing agency."

– Tandy Oswego, PomeloFashion.com

Get in Touch

Contact Information






2057 Green Bay Road, Suite A
Highland Park, IL 60035

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